I Can Receive email, BUT I Can’t Send email?

If you are able to receive emails but are having problems sending, follow the steps below ...

I Can Send email, BUT I Can’t Receive email?

If you are able to receive emails but are having trouble sending, the following steps should be taken ...

I can send email through webmail, But all of a sudden I can no longer send in my email client?

This is usually caused by ...

I still can't send, and I get errors about "Relaying denied - proper authentication required"

Make sure any authentication settings for ...

I Can’t Send or Receive

If you are unable to send or receive emails, there are a few possible causes ...

Duplicate Emails

Receiving duplicate copies of an email message is a rather common problem that can occur while using email client ...

Email Bounce, Bounceback

A bounce back message occurs in the form of an email that is sent to your account ...

Email is Returned

Typically, these returned messages will let you know why the sent email failed ...

Exceeded the Max Defers and Failures per Hour

exceeded the max defers and failures per hour (5/5 (100%)) allowed ...

I’m getting a lot of undeliverable messages that I haven’t sent

A sudden influx of undeliverable messages is a sign that your email account has been compromised ...

I’m getting a disk quota error

When the mailbox is full, you may still be able to send but ...

Why am I getting errors that say something about a POP lock?

Sometimes POP locks won't release themselves correctly ...

Problems Receiving Email

The steps to troubleshoot this issue depend on the way you check your email ...

Problems Sending Mail BUT Receiving is Fine

If you are unable to send email, you should first verify that you have your email client configured properly ...

Returning Message to Sender

Mail delivery failed: returning message to sender errors ...

Some of my emails are missing

If you believe that emails that you should be receiving aren’t being received or ...

What's the difference between IMAP and POP?

Whereas POP3 stores all of your email in one large file on the server, IMAP works on a directory structure ...

Why is my email not working?

The first important thing to check is whether it's the email client ...